Page 7 - Here and Now – Apr 2024

enhancing their overall sense of purpose. This, in turn, fosters a willingness to reach a diverse
group of people, thus building inclusive social capital.

Preventing "Out of Sight" Leadership

The visual mapping exercise prevents leaders from inadvertently overlooking individuals who

may be ‘out of sight’ within the organization. By revealing potential disparities in emotional
reactions across groups, leaders have a choice to address areas where attention might be
lacking. This ensures that leaders recognize certain team members or projects, fostering a
more inclusive and empathetic leadership style.

Tools for a Coherent Leadership Approach

In addition to the visual mapping approach, other tools supporting an inclusive leadership
style paired with empathy have emerged in Behavioural Science. These tools enable leaders to

reflect on the ramifications of organizational actions, paving the way for a
more coherent leadership approach. A tailored strategy that balances
empathy with action can be employed across diverse populations,
ensuring that leaders bridge gaps and connect effectively.

To conclude, in a rapidly changing workplace, leaders must embrace
inclusive empathy to navigate complexities and build resilient, empathetic teams. It emerges
as a powerful catalyst for navigating change and fostering harmonious relationships within
and beyond the organization. By embracing practical tools such as the inclusive-empathy
visual mapping approach, leaders can enhance their understanding of team dynamics and

societal connections. They can also unlock the full potential of their teams and build a
workplace culture grounded in empathy, understanding, and resilience. By integrating such
tools into leadership practices, a more coherent and empathetic approach can be employed,
promoting inclusivity, and understanding in diverse work environments.

References

1) Inclusive-Empathy in leadership. The Journal of Applied Behavioral Science. Yoshie
Tomozumi Nakamura, Julia Milner, and Trenton Milner (2022)

https://journals.sagepub.com/doi/pdf/10.1177/0021886320982022

2) The Six Signature Traits of Inclusive Leadership. Deloitte University Press. Dillon, B., &
Bourke, J. (2016) https://www.deloitte.com/content/dam/assets-

pg. 6