Page 6 - Here and Now – Apr 2024

reflections and opportunities for behaviour change, acting as a compass for leaders navigating
the complexities of empathetic leadership.

The Inclusive-Empathy Visual Mapping Process

This approach encourages leaders to flex their "inclusive-empathy muscle" by visually

representing their team's dynamics. Leaders draw a map identifying each team member's
physical distance and their interpersonal relationship closeness. This multi-sensory exercise
prompts leaders to reflect on their emotional reactions to each team member.

Guided by questions about the placement of team members on the map, leaders thoughtfully
delve into the nuances of their relationships: "How far do you see between yourself and the
individual? Is the representation too distant or too closed off? What colour can best represent
your thinking about the relationship? Do you feel warm or cold?" This tactile exploration shifts
leaders' focus from the rational to the empathetic, uncovering unspoken sentiments. This

exercise can potentially shift the focus from rational thinking to empathetic understanding.

Uncovering Subtle Emotions through the Inner Image

The primary outcome of the mapping exercise is an in-
depth examination of the "inner image"— the leader, the
team, and the organizational perspective. Leaders gain a
visual representation of the emotions brought into
interactions, fostering conscientiousness, presence, and
curiosity in their regular engagements.

Reflective conversations help unpack emotional obstacles, enabling leaders to address issues
related to anxiety and stress. This heightened awareness not only aids in immediate problem-
solving but also serves as a long-term tool for leaders to revisit and refine their maps and
relationships over time.

Connecting to Society by Extending to the Outer Image

The visual mapping process extends reflection to the ‘outer image,’ wherein leaders are

prompted to draw an image of society at large and connect it with the ‘inner image’ on the
map. This exercise encourages leaders to emotionally engage with global events such as
pandemics or social movements, solidifying their connection to society beyond the confines of
the organization. By aligning with societal emotions, leaders clarify their values and beliefs,

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